Privacy Policy

Effective Date: 1 November 2025

Owner: Elpi Pamiadaki

Website: www.iamelpi.co.uk

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or interact with www.iamelpi.co.uk (the “Site”) or engage with our services, including coaching, workshops, digital downloads, and email sign-ups.

We comply with UK GDPR and the Data Protection Act 2018.

1. Information We Collect

1.1 Information you provide directly:

• Name

• Email address

• Phone number (if supplied)

• Information submitted through Brevo forms

• Information given when booking through Calendly

• Questionnaire or assessment responses

• Payment information (processed by third-party providers)

1.2 Information collected automatically:

When you visit the Site, cookies and similar technologies automatically collect:

• IP address

• Browser type

• Device details

• Pages visited

• Time spent on the Site

• Interaction behaviour

1.3 Cookie data via Google Analytics:

We use Google Analytics to understand how visitors use the Site.

Google Analytics collects:

• IP address (anonymised)

• Location region (approximate)

• Device and browser information

• Page views and time on pages

• Traffic sources

• User interaction paths

Cookies used by Google Analytics include _ga, _gid, _gat and related variants.

2. How We Use Your Information

We use your information to:

• Send newsletters and updates

• Provide coaching, workshops and digital downloads

• Manage bookings through Calendly

• Improve the Site and user experience

• Respond to enquiries

• Process purchases

• Track Site performance through Google Analytics

• Meet legal obligations

We never sell your data.

3. Legal Basis for Processing

We process data under:

• Consent

• Contract

• Legitimate interests

• Legal obligation

4. Sharing Your Information

We share information only when necessary with:

• Brevo

• Calendly

• Stripe / PayPal

• Google Analytics

• Web hosting provider

All are GDPR compliant.

5. Data Storage and Security

Your information is stored within:

• WordPress

• Brevo

• Calendly

• Payment processors

• Google Analytics (usage data only)

We retain information only as long as necessary.

6. Your Rights

You may request:

• Access

• Correction

• Deletion

• Withdrawal of consent

• Restriction of processing

• A copy of your information

7. Email Marketing (Brevo)

You will only receive communications you opted in for.

Unsubscribe at any time.

8. Calendly Bookings

Calendly stores your booking information securely for scheduling purposes.

9. Digital Purchases

We process your data to:

• Deliver purchases

• Confirm transactions

• Provide receipts

No card details are stored by us.

10. Google Analytics

Google Analytics tracks anonymised user behaviour to help improve the Site. You can disable Analytics cookies at any time using your browser settings or through the Cookie Notice controls.

11. Children

This Site is not intended for users under 16.

12. Updates to This Policy

Updates will be posted here.

13. Contact Us